Frequently Asked Questions (FAQ)

Are the gemstones natural?
Yes. All gemstones are 100% natural, carefully selected for quality, color, and authenticity. Slight variations in color/texture are part of their unique beauty.

Do you sell loose gemstones and beads?
Yes. We offer curated loose gemstones, natural gemstone beads, hand-carved stones, and finished jewelry.

What silver do you use?
All jewelry uses 925 sterling silver for durability, purity, and elegance. Many pieces are stamped for authenticity.

Where is BeadsBoatInc based?
Family-owned in Jaipur, India – the gemstone capital. Established 1980.

Do you ship internationally?
Yes. Worldwide shipping available. Delivery varies by destination/customs.

How long for delivery?
India: 3–7 business days. International: 7–15 business days. Estimates only – customs/couriers may affect timing.

Customs/import duties?
May apply based on your country. Customer responsibility.

Return policy?
14 days from delivery. Must be unused, original condition/packaging. No returns on custom/personalized items.

Damaged/incorrect order?
Contact within 24 hours with opening videos/photos. We'll resolve promptly.

Jewelry care tips?
Store in soft, dry pouch. Avoid water/chemicals/perfumes. Clean silver with soft cloth. Handle gemstones gently.

Custom/bulk orders?
Yes. Contact us for availability and requirements.

Contact us:
brijgemsjaipur@gmail.com | +91 98285 6392