Return & Refund Policy

We take pride in our quality craftsmanship and want you to shop confidently.

14-Day Return Policy
We accept returns within 14 days of delivery if the item is unused, unworn, and in original condition/packaging.

Eligibility
Items must be unused and undamaged. No returns on custom/personalized orders or worn/altered jewelry.

Refunds
Once inspected, approved refunds process to your original payment. Shipping charges are non-refundable.

Damaged/Incorrect Items
Contact us within 24 hours of delivery with clear photos and video. We'll resolve promptly.

How to Return
Email: brijgemsjaipur@gmail.com | Phone: +91 98285 6392
Our team will guide you through the process.