We want you to love your purchase. If you are not completely satisfied, you may request a return within 14 days of delivery.
Returns are accepted within 14 days of delivery for eligible items in their original, unused condition.
Customized, personalized, and made-to-order items are not eligible for return unless they arrive damaged or incorrect.
Buyers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Once the returned item is received and inspected, eligible refunds will be processed to the original payment method.
For complete details, please refer to our Return Policy page.
We take pride in our quality craftsmanship and want you to shop confidently.
14-Day Return Policy
We accept returns within 14 days of delivery if the item is unused, unworn, and in original condition/packaging.
Eligibility
Items must be unused and undamaged. No returns on custom/personalized orders or worn/altered jewelry.
Refunds
Once inspected, approved refunds process to your original payment. Shipping charges are non-refundable.
Damaged/Incorrect Items
Contact us within 24 hours of delivery with clear photos and video. We'll resolve promptly.
How to Return
Email: brijgemsjaipur@gmail.com | Phone: +91 98285 6392
Our team will guide you through the process.
